The HP Designjet 500 and HP Designjet 500ps series printers are essentially the same printer with only a slight difference in printing options and paper width (24 in. or 42 in.). Both use the same parts. HP Designjet 500 printer is relatively easy to repair compared to later models. With the youtube videos I feature at my fixyourdesignjet youtube channel, I make it easy for you to remove the covers and service your own designjet. 

The HP Designjet 500 is one of the best printers HP every made.  They generally work year-after-year without any issues.  Common issues that require part to be replaced are carriage belts, trailing cable. Initially, the belt or trailing cable will cause intermittent errors before failing completely. Other parts that wear out are ink tube system and service station. Electronically, the electronics module (emod) and formatter board fail and can be replaced with the assistance of my youtube channel fixyourdesignjet videos. All the parts mentioned are available at my website designjetpartsfast.com. It is recommended that the printheads be used at least once a week, else they will dry up.

I’ve been working on this series designjet since it was introduced in 1999 and think it is one of the all time best.

Feedback from satisfied customers:

Colin on September 24 2015

Tom was a huge help. Our IT guy said that this machine was outdated and just to buy a new  one which is around $4,500-$6,000. I reached out to Tom for help due to the 05:10 error and  he told me to replace the formatter board. Easy plug an play, less than a 5 min fix and it  is back up and running like it should for less then $300! Thank you very much Tom!

Rob on September 23 2015

Excellent service, prompt shipping, fair prices, plus plotter was up an running in no time,  what more can you ask for? Tom will be the first person I contact for future plotter part  purchases.

Mircea on September 02 2015

Good price, quick service, great support. Tom was very knowledgeable and helpful in  identifying the problem and recommending the correct solution. The board worked perfectly  and our plotter was back in business in the minute following the card installation. This is  definitely the first place I’ll call in the future for any problem with HP devices …

Sharon on August 17 2015

Tom was awesome! We needed this part right away and he went out of his way to help. We went  back and forth on the shipping method-and he was very patient for me. Also, gave us tips as  to why our cards kept getting ruined. I would definitely deal with Tom again. Frank on August 14 2015 at 04:40PM

This is my second purchase from Tom. Thank you for having the right parts at a reasonable price.

Ronald on August 14 2015

Finding the part for my hp designjet 500 was very easy to find on your site, Talking with Tom showed me what an expert he is in this field. Ordering was a dream(simple.) For action and delivery 100%. THANK YOU VERY MUCH. Ps.I have already recommended you to to my friends who can do with your service.

Tony on May 05 2015

This was my third purchase from this place and all have been smooth and trouble free  transactions. fast shipping and product as described. will do business again and recommend  this seller.

S. True on April 17 2015

Tom was very helpful and worked with me to see if I would be able to put an HP-GL/2 into my  HP Designjet 500 that didn’t have one installed. He sent it to me to see if it would work  and it worked flawlessly allowing me to print from a couple of our computers that haven’t  been able to send a print to our plotter for years. Will definitely come back for any  future needs.

B Bouapha on April 07 2015

Tom was very accommodating in rushing our urgent need for our parts. We didn’t need  everything and he did not have a problem accepting our return. He is ALWAYS available and  in this industry, I’m pretty sure everyone agrees that we all need HELP ASAP!! Thanks for everything Tom!

Steve on March 27 2015

Great service, quick shipping. What more can you ask for! Will reach out to Tom for future designjet plotter issues.

N Enloe on March 21 2015

Quick service, excellent follow up, card worked first time we powered up. Will definitely use again.

Ryan on March 11 2015

Tom is a super nice guy and easy to deal with. He explained everything to me with patience  and went out of his way to accommodate our need to have the 510 GL/2 card sent to me UPS  Next Day! Don’t know if the printer is fixed yet because I just ordered the part 5 minutes  ago, but I will keep my fingers crossed. Either way, Tom was great!