The SUNMI NT Series is a range of high-speed 80mm thermal desktop printers designed to handle high-volume ticket printing for retail counters, online takeaway orders, and busy restaurant kitchens. Because these printers use thermal technology, they use heat to apply text and graphics directly to the paper, completely removing the need to buy or replace messy ink ribbon cartridges.

The series is divided into two distinct models to fit your business requirements:

1. The NT311 Cloud & Kitchen Printer (KCP): Built specifically for hospitality lines and online food ordering. This model features a loud buzzer and a bright indicator light to alert staff when a new ticket arrives. Its built-in cloud printing tech allows the printer to pull orders directly from online websites and delivery platforms over the internet, printing them off automatically even if a main computer till is turned off.

2. The NT320 Receipt & Label Printer: A versatile dual-purpose unit that can switch seamlessly between standard paper receipts and adhesive sticky labels. This makes it perfect for retail pricing, barcode printing, and order labelling. It is specifically designed to fit and dock directly with the base mounts of compatible SUNMI checkout terminals.

Technical Specifications:

Hardware Configuration Options

Key Features & Specifications

• Paper Width: Uses standard full-width 80mm thermal paper rolls or 80mm adhesive labels.

• Automatic Cutter: Includes an integrated steel cutter that cleanly separates tickets as soon as printing finishes.

• NT311 Connectivity: Full wireless support (Dual-Band Wifi & Bluetooth) alongside physical USB and hardwired Ethernet network ports.

• NT320 Compatibility: Features a USB-C interface and network port, built specifically to mount directly onto terminal bases (Part numbers C14004118 & C14004119).

Frequently Asked Questions

• What is a "cloud printer" and how does it work on the NT311? Standard printers must be plugged directly into a computer till to work. The NT311 Cloud printer connects directly to your internet router via Wifi or an Ethernet cable. It can talk directly to your website or online ordering platform, printing tickets automatically from remote locations without needing a local PC.

• Can the NT320 model print both standard receipts and sticky labels? Yes. The NT320 is built with specialized sensors that can read both standard continuous thermal paper rolls for shop receipts and gap-spaced adhesive rolls for sticky product labels.

• Does the NT311 include alerts for loud environments? Yes, the Kitchen variant features a loud internal chime buzzer and a bright flash light indicator. This ensures staff are physically alerted to new incoming order slips, even in noisy cooking areas.

• How do I ensure I pick the correct plug variation? The internal printing mechanisms are completely identical. Part number C04020028 includes a standard UK 3-pin wall adapter, while part numbers C04020020 and C04020033 are packaged with a European 2-pin power plug.